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Whatsapp Business API

Reach 1.5 billion + conversations with our WhatsApp Business solution. Connect to your users with the most popular chat app globally! With our officially supported API for

WhatsApp Business, you'll have access to a feature rich, scalable, east to use solution.on.

WhatsApp Business API
Text messages

Send plain text messages
or combine text with
emojis.

Media messages

Send image, video, audio, document, and sticker messages.

Contact messages

Send Contact Card

Location messages

Send Location Message

Interactive messages

List messages, Reply button messages, and Single and Multi-Product Messages.

Template messages

Send Business Initiated messages using template message type.

About Us

Terms & Conditions

Frequently Asked Questions

We ceaselessly work towards offering Excellent, Comprehensive,

Official Business Account

If your WhatsApp account is an official business account, the display name is visible in the chat list, chat screens, chat groups, and contacts view instead of the phone number. There will also be a green checkmark beside the displayed name in the contacts view.

How It Works

WhatsApp has verified that an authentic, notable brand owns this account.

The criteria for WhatsApp Official Business Accounts (OBA) is based on a number of factors and is different from policies on other platforms. In addition to following WhatsApp's Commerce and Business Policies, businesses need to be:

Understanding Notability

Notability requires a business to represent a well-known, often searched brand or entity. This should not be taken as a signal of the authenticity of the business. A business is considered authentic if they have gone through the Business Verification which verifies the business as a legal entity and their access to the business.

Notability, on the other hand, reflects substantial presence in online news articles. Notability is assessed based on an account’s presence in news articles from publications with sizable audiences. Whatsapp does not consider paid or promotional content as sources for review, including business or app listings.

Official business accounts are issued at the phone number and display name level. Whatsapp assess notability for the Display Name of the business account that is requesting OBA status.

Denied Requests

If your OBA request has been denied, it means Whatsapp team has carefully reviewed your account, and unfortunately, your account is not eligible for the OBA status at this time. Currently, these decisions cannot be appealed.

Businesses can continue to grow their presence and wait 30 days before submitting another Official Business Account request. It may take time to build the business's presence in news articles as described above.

WhatsApp disallows certain business categories for WhatsApp API and hence for WhatsApp Green Tick Verification. Businesses dealing in the following products/services cannot be approved for using WhatsApp Business APIs:

  • 1. Drugs Tobacco
  • 2. Items
  • 3. Gambling Businesses Alcohol
  • 4. Brands
  • 5. Weapons & Ammunition Businesses
  • 6. Live Animals
  • 7. Adult Product/Services Medical & Healthcare Products Dating
  • 8. Services Cryptocurrencies

Yes, You one experience the flow of some famous Verified WhatsAPP Business Accounts mentioned below:

  • TATA Capital - +91-7506756060
  • Bajaj Allianz - +91-8806727272
  • Tata Sky - +91-1800 208 6633
  • ICICI Bank - +91-8640086400
  • Indusind Bank - +91-2244066666
Alternate Text

Not everyone is on WhatsAPP and that is one of the Draw Back of WhatsAPP Business API. To overcome this issue, we also offer an add-on feature to send the Message to the customer via SMS. This can only be used for Template Notifications due to Template Limitations in SMS because of the implementation of DLT in SMS Systems.

This is an add-on request only feature with additional commercials.

Whenever the business is verified in Whatsapp business platform, the business has to additionally apply for Official Business Account Badge i.e. Green tick. But the approval or rejection is dependent on facebook for the same. The guidelines for Green tick is available on

https://developers.facebook.com/docs/whatsapp/overview/business-accounts#official-business-account

If you are not following the Whatsapp messaging policy and violating the same then Whatsapp might initially restrict your usage and if found violating again and again them can permanently ban the account. For details guidelines refer to

https://developers.facebook.com/docs/whatsapp/overview/policy-enforcement

Messaging limits determine the maximum number of business-initiated conversations you can initiate using each of your phone numbers in a rolling 24-hour period. A business-initiated conversation begins when the first template message is delivered to a customer and ends 24 hours later. The limits depends on you sending pattern and quality rating of your account. For detailed guidelines and examples refer to

https://developers.facebook.com/docs/whatsapp/messaging-limits

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