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Can you ignore the importance of WhatsApp in our lives? Well, a platform that has more than 2 billion active users every month, nobody can do that. And you can easily imagine its untapped potential.
Now you can get answers to the questions asked in the caption of this blog easily. Yes, by integrating WooCommerce website with WhatsApp using WooCommerce SMS Plugin, you can tap the maximum potential.
With WhatsApp's instant messaging feature, customers can get answers to their queries and doubts instantly, in real-time and get back to doing whatever they want.
But the benefits of this integration are not limited to this.
WhatsApp WooCommerce offers a boost to sales and conversions. It enhances personalized customer experiences and also streamlines support and query resolution process.
When the benefits are so lucrative, who will not want them?
So, get ready to learn how to take your support game to one level up with WhatsApp WooCommerce integration.
WhatsApp WooCommerce Integration, what is it?
For a layman, it is just a link on WooCommerce store with WhatsApp using WooCommerce WhatsApp Plugin.
Thus, you will be able to provide your customers an instant messaging assistance on their preferred app integrating your store with WhatsApp.
As far as business benefits are concerned, they are many. You get higher customer satisfaction and customer loyalty. It can help in promoting business expansion.
Experts say that this integration opens new avenues to unparalleled customer engagement. Business owners can streamline their operations, and they can amplify sales potential.
Benefits of WooCommerce SMS Plugin
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Improved Communication: Every customer wants convenience. When you use WooCommerce WhatsApp Plugin, you offer incredible convenience to them. Customers can quickly and easily contact your customer staff. Studies say that clients are more likely to choose your WooCommerce business over rivals because the average response time of WhatsApp is less than 15 minutes.
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Multimedia messages: WhatsApp allows users to send multimedia messages like photographs and videos.
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Faster problem resolution: WhatsApp facilitates the diagnosis and resolution of customer issues by your support staff. Customers have a smooth client experience.
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Personalized Customer Experience: Studies say that 80 percent of customers come back to the business if they get personalized customer experience. WhatsApp is your gateway to a personalized experience. When you send personalized messages, you can improve customer loyalty. It is crucial for your WooCommerce store's success.
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Increased sales and business conversions: When you integrate WhatsApp, it is possible for you to send your customers alerts about new products, discounts, and deals. In business, the bottom line matters most. And when you increase sales and convert more customers, the bottom line gets strengthened.
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Streamlined customer query resolution: Your customers will always have some queries, issues, and concerns. Your traditional support channel will be insufficient to serve them satisfactorily. Real-time resolution to their problems is not possible. This is where WooCommerce WhatsApp Plugin comes in handy. It greatly reduces the time it takes to resolve customer issues.
Hope you have understood the great benefits of WhatsApp WooCommerce integration.